Tony's ramblings on Open Source Software, Life and Photography

Slammed By Gamestop

Back in November I ordered a Wii Fit through Gamestop.com. Immediately after submitting my order I received several emails about my new "Reservation Rewards" account and my $10 coupon on my next Gamestop purchase. I clicked one of the links, glanced at the page and forgot about it.

Then, a few days ago "Reservation Rewards" billed my credit card my "$12 monthly fee". Can we get a collective WTF?

So, I went back to the original emails and found one of them - clicked the link which took me to "my account" and on the FAQ found a simple link to "cancel" the account I never asked for. I also emailed help@gamestop.com complaining about this and notified AMEX that I was disputing the charge. Thankfully I use Amex for everything, because I know they'll stand behind me.

It's ridiculous when you can't even order stuff online from major brick and mortar stores without getting slammed with extra subscriptions you never actually wanted to buy. I'm very irritated that Gamestop felt the need to give my credit card number to a third party.

UPDATE
I've learned there may be a class action lawsuit related to these charges and forwarded my incident and communications along to the attorney's at Green Welling LLP


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