customer service
Here's How To Win A New Customer
Submitted by tony on Thu, 04/24/2008 - 11:02.I placed an order with Puget Systems (www.pugetsystems.com) at 1:24 PM today.
The products, two heatsinks for a Socket-F CPU, did not specify the size in their website. I learned moments later that model fit the larger 4.1' mounting and I need the 3.5' mounting.
At 1:27 PM (3 minutes later) I sent a message through their system requesting a cancellation of the order, and explained what product I really need.
At 2:17 PM I received the following e-mail:
Hello Sir,
